Managed Services Evaluations

Considering outsourcing your bank's IT? There is a lot riding on this decision. Let us help you bring it all together.

What is Managed Services?

Managed Services is the proactive management of an IT (Information Technology) asset or object, by a third party typically known as a MSP, on behalf of a customer. The operative distinction that sets apart a MSP is the proactive delivery of their service, as compared to reactive IT services, which have been around for decades.

What You Outsource . . .

Offsite hosting of hardware/software
Data Communications Management
LAN/WAN Management
Internal Help Desk
Updates | Patches | Security
Firewall | Virus Protection
Server | Desktop Support
Intrusion Testing

Vendors (MSPs)

BankonIT
CalTech
CNP Technologies
CSI
FIS Managed Solutions
Fiserv
Jack Henry
Jmark
NetGain Technologies
SafeSystems
Xamin

Phase One of The Genesys Process

Community banks are moving the management of their IT operations to a third party. Honestly, we get it. There are not enough hours in the day to meet the ever-increasing regulatory demands as well as keep up with all of those strategic initiatives on your plate. We treat Managed Services evaluations with the same level of detail as a core vendor evaluation. The cost of services can add up quickly and a lot can be missed when considering all angles of this project.

Your Engagement Includes:

Turnkey/managed process from start to finish
Inventory Internal Hardware/Software
Map systems and vendor relationships for each institution
Assessment of all contractual obligations
Vendor due diligence - RFI
Vendor services assessment
Identify and quantify level of services
Request for Proposa
Cost of ownership analysis
Pricing negotiations
Contract negotiations
Audit & review all final documents

Support Services You Might Include (Phase FOUR Services):

Invoice Audit Service
Regulatory Documentation
Operational Assessment
Migration Management

We do all the work and you make the decisions. Let us help you understand if moving your IT to a third party is the right move for your bank.